Community rules

Last updated: 22 October 2026

Samewae introduces people making the same journey. Every member agrees to these rules when they join. They exist so that everyone, including parents and first-time travellers, can meet a stranger on a journey and feel safe doing it.

1. Help happens in public

• Meet and help at the airport, the station, on board, or in the taxi queue.
• Never take someone on a detour to somewhere private.
• Rides home happen only if both people, or the traveller's family, agreed in the chat beforehand.

2. What helpers never do

• Take or hold documents, tickets, boarding passes, phones, cards or cash.
• Carry bags or items they haven't seen packed, or ask a traveller to carry anything for them.
• Ask for payment, gifts, or personal details beyond what the trip needs.

3. Be kind, be honest

• Be respectful. No harassment, hate, threats or unwanted advances.
• Post real journeys with honest details. Use your real name.
• You must be 18 or older to use Samewae. Younger travellers can be posted for by a parent or guardian.

4. Show up, or cancel early

Someone may be counting on you. If your plans change, cancel as early as you can.

• Cancelling within 12 hours of the journey, after you've matched with someone, earns a yellow card.
• A third late cancellation earns a red card: posting and requests are paused until Samewae reviews the account.

5. No business on Samewae

• No commercial taxi services, selling seats, or advertising.
• Sharing costs is fine. Agree it openly and settle it fairly between yourselves. Samewae takes no cut.

6. Women-only journeys

Women can post journeys that only other women see. Members state their own gender; misusing this to reach women-only posts leads to removal.

7. Circles

• Circle admins approve members fairly and don't use member information for anything else.
• Circle admins can see posts shared to their circle, but never anyone's private chats.
• Samewae settles disputes over circles. Official circles of real organisations take priority.

8. Reporting and enforcement

• Report a person, journey or message from the app with one tap. Block anyone at any time.
• The Samewae team reviews reports. We may warn, pause or remove accounts, and we cooperate with the police where the law requires.
• Serious breaches, such as threats, harassment, fraud or endangering someone, lead to immediate removal.

Questions

Write to admin@samewae.com.