Delete your Samewae account
You can delete your account and data at any time.
In the app
- Open Samewae and go to the You tab.
- Tap Settings.
- Tap Delete my account, then confirm.
This works the same on the Android app, the iPhone app and the website.
If you can't use the app
Email admin@samewae.com from the email address you signed up with, with the subject "Delete my Samewae account". We'll confirm it's you and delete the account within 7 days.
What gets deleted
- Your profile, name, photo, hometown and city.
- Your mobile number and sign-in details.
- Journeys you posted, including any you posted for family members.
- Your chats, circle memberships and the reviews you wrote.
- Your notification settings.
What we keep, and for how long
- Reports made about an account, and late-cancellation cards, for safety and legal reasons, normally for up to 2 years.
- An optional note on why you left, if you give one. It isn't linked to you.
See the privacy policy for more.